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Tyre Insurance – What to Do in Case of Damage?


For insured tyres bought prior to 18 January 2018

  1. Please notify our service centre about the damage on your insured tired immediately after it occurs under the free phone number 0808 1891233.

  2. The insurance coverage will be examined straight away and your replacement tyre will be sent out within one working day.

  3. The replacement tyre(s) will be delivered to the delivery address of your service partner. Please contact your service partner to arrange a date for changing the tyre.

  4. In case of tyre damages through vandalism, the police notification and record are required for an insurance claim.

  5. For information or questions about your tyre damage, please contact the AIG service centre via the following telephone number: 0808 1891233.

For insured tyres bought after 18 January 2018:

  • Please order your replacement tyre directly on tyres-guru.co.uk so you can use your car again as fast as possible. Usually, your replacement tyre will be sent out within one working day.
    The replacement tyre(s) will be delivered to the delivery address of your service partner. Please contact your service partner to arrange a date for changing the tyre

  • Report tyre damage.

  • In case of tyre damages through vandalism, the police notification is required for an insurance claim.

  • For information or questions about your tyre damage, please contact the i-surance service centre via email under: delticom@i-surance.de (phonenumber: +49 30 72 62 155 36).


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30 Days Return Policy
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